Male Skincare Needs: Kano Model Analysis for Kean Brand

Deep Insights into Male College Students' Skincare Preferences

Research Background & Methodology

Research Objectives

This study applies the Kano model analysis to evaluate six key skincare functions (moisturizing, oil control, acne treatment, sun protection, anti-aging, and whitening) for Kean brand's male college student target market. The analysis aims to provide data-driven recommendations for product development priorities.

Research Methodology

Through in-depth interviews, we collected satisfaction data from 10 male college students with diverse backgrounds. Participants varied in family income, skin type, athletic interests, academic majors, and relationship status to ensure sample diversity and representativeness.

What is the Kano Model?

The Kano model is a product development and customer satisfaction analysis tool that evaluates how product features affect user satisfaction when present versus absent. Features are classified into:

  • Must-be Absence causes dissatisfaction, but presence doesn't significantly increase satisfaction
  • One-dimensional Satisfaction is proportional to the level of functionality
  • Attractive Presence delights users, but absence doesn't cause dissatisfaction
  • Indifferent Presence or absence has minimal impact on satisfaction

Kano Model Analysis Results

Skincare Function Kano Quadrant Distribution

Attractive
One-dimensional
Indifferent
Must-be
Anti-aging
Whitening
Acne Treatment
Sun Protection
Moisturizing
Oil Control

Function Satisfaction Scores (1-5 scale)

Function Satisfaction When Present Satisfaction When Absent Function Type Satisfaction Comparison
Moisturizing 3.8 1.5 Must-be
76%
Oil Control 4.2 1.2 Must-be
84%
Acne Treatment 4.5 1.3 One-dimensional
90%
Sun Protection 4.0 1.8 One-dimensional
80%
Anti-aging 3.5 2.8 Attractive
70%
Whitening 3.2 3.0 Indifferent/Attractive
64%

Authentic User Voices

"Male skin is thicker with more oil secretion, so sunscreen products need to be lightweight, non-greasy, and preferably with a matte finish to avoid shine."

— Dermatology Professor, 25 years of clinical experience

"I believe Kean should prioritize oil control, acne treatment, and sun protection for their male skincare line. Oil control and acne treatment address common pain points, while sun protection is fundamental yet often overlooked."

— Skincare Market Research Expert

"Male college students prefer simple, efficient, and straightforward skincare. They typically don't pursue complex routines and prefer 'all-in-one' products."

— 28-year-old Campus Marketing Specialist

"I prefer multi-functional products, like sunscreen+moisturizer in one bottle—convenient and time-saving. I prioritize non-greasy texture and long-lasting effectiveness, especially during sports when I sweat a lot."

— 20-year-old Sports Major Student

Male Skincare Needs Keywords

Simple & Efficient Oil Control Acne Treatment Sun Protection Lightweight Texture Non-greasy Multi-functional Value for Money Portable Anti-aging Refreshing Matte Finish Repair Brightening Whitening

User Segment Analysis

Oily/Combination Skin Users (60%)

Top Priority Functions

Oil Control Acne Treatment

Secondary Needs

Moisturizing Sun Protection

Minimal Needs

Whitening Anti-aging

"I prioritize long-lasting oil control and gentle acne treatment—these are core needs for oily, acne-prone skin. Repairing acne marks and preventing new breakouts are also important, but secondary."

Dry/Sensitive Skin Users (30%)

Top Priority Functions

Moisturizing Repair

Secondary Needs

Sun Protection Anti-aging

Minimal Needs

Oil Control Whitening

"I'd prefer to see anti-aging products specifically designed for sensitive skin. As we age, anti-aging becomes increasingly important, but sensitive skin users often have limited options in this category."

High Image-conscious Users (20%)

Top Priority Functions

Sun Protection Anti-aging

Secondary Needs

Brightening Moisturizing

Basic Needs

Oil Control Acne Treatment

"For me, anti-aging products must be: lightweight, easily absorbed, non-greasy, and suitable for post-all-nighter rescue. They should provide immediate brightening effects, making skin look more radiant and photogenic."

Sports Enthusiasts (25%)

Top Priority Functions

Sun Protection Oil Control

Secondary Needs

Moisturizing Repair

Minimal Needs

Whitening Anti-aging

"I prioritize non-greasy texture and long-lasting effectiveness, especially during sports when I sweat a lot. I want products that primarily address sun protection and post-sun skin repair."

Product Function Priority Recommendations

Core Functions

Essential baseline functions that products must include

  • Oil Control

    Addressing the typically oilier skin of male users, a fundamental need

  • Moisturizing

    Basic skincare need, but must avoid greasy feeling

  • Acne Treatment

    Major pain point for male college students, effectiveness directly impacts satisfaction

Differentiation Functions

Key functions that create competitive advantage

  • Sun Protection

    High potential for awareness growth; develop lightweight, non-whitening, non-greasy male-specific sunscreen

  • Multi-functional

    Simplified skincare routines, such as oil control+acne treatment+moisturizing all-in-one products

"If Kean launches a product line for oily, acne-prone male skin, I'd prefer all-in-one solutions that simplify skincare routines and save time and effort."

Excitement Functions

Additional functions that enhance brand premium potential

  • Anti-aging

    Targeting students who experience late nights and stress, emphasizing revitalization and energy restoration

  • Brightening

    Avoid using "whitening" terminology; instead, focus on "evening skin tone" or "brightening"

"My skincare pain point is the fatigue and dullness after all-nighters. Many products either just moisturize or just whiten, but rarely address both issues simultaneously."

Product Development Recommendations

Multi-functional Oil Control & Acne Series

Product Forms

Facial cleanser, serum, gel

Core Benefits

Oil control, acne treatment, soothing repair

Differentiation Points
  • Long-lasting oil control (8-12 hours)
  • Gentle acne treatment (non-irritating)
  • Lightweight texture (non-greasy)
  • Minimalist packaging (dorm and travel-friendly)
Price Range

$7-15

Lightweight Sunscreen Series

Product Forms

Sunscreen lotion, sunscreen spray

Core Benefits

Sun protection, oil control, antioxidant

Differentiation Points
  • No white cast, non-greasy
  • Water and sweat resistant
  • Matte finish
  • Portable design (easy to carry for reapplication)
Price Range

$12-18

Anti-aging Brightening Series

Product Forms

Serum, cream

Core Benefits

Antioxidant, skin brightening, fine line improvement

Differentiation Points
  • Post-all-nighter recovery
  • Immediate brightening effect
  • Long-term skin improvement
  • Premium packaging (social media-friendly)
Price Range

$18-30

Marketing Strategy Recommendations

Brand Positioning

  • Establish "Scientific Skincare, Simple & Effective" as brand value proposition

  • Emphasize male-specific formulations

  • Avoid overly feminine product expressions

"Kean can emphasize 'Scientific Skincare, Simple & Effective,' focusing on practicality and value. For example, launch a male-specific 'Morning Vitamin C, Evening Vitamin A' set, or an all-in-one product combining oil control, acne treatment, and sun protection to meet male users' convenience needs."

Channel Strategy

  • Campus representatives and experience activities

  • E-commerce platforms (RED, TikTok, Tmall)

  • Gym and sports venue partnerships

"Dorm experience activities: Set up trial sizes in dorms to generate word-of-mouth; Sports venue integration: Place product sampling stations at gyms or sports facilities; Social media challenges: Launch an 'Acne Challenge' to increase engagement and participation."

Content Marketing

  • Authentic before-and-after results from real users

  • Simple, accessible male skincare educational content

  • Collaborations with campus KOLs and sports influencers

"Campus KOL collaborations: Partner with influential male students to increase product credibility; Data-driven marketing: Use surveys or skin tests to provide personalized skincare recommendations."

Conclusions and Recommendations

Based on the Kano model analysis, Kean brand should prioritize developing oil control/acne treatment and lightweight sunscreen product lines to meet the basic and expected needs of male college students. Multi-functional product designs better align with the target users' preference for simple and efficient skincare routines.

Product Development Recommendations

Product development should focus on lightweight, non-greasy textures, simple application steps, and visible effectiveness, while maintaining value for money to accommodate student budgets. Anti-aging and skin brightening can serve as differentiation directions for premium market segments, targeting users with specific needs.

"Texture: Lightweight, easily absorbed, non-sticky, leaving skin feeling fresh and non-greasy."

Marketing Communication Recommendations

Marketing communications should emphasize scientific validity and practicality, avoiding overly beauty-focused expressions, and strengthen brand-user emotional connections through campus scenarios and sports contexts.

"Male consumers' pain points and emotional needs often center around 'simple, effective, and burden-free' solutions."